Effective Date: 1st June 2025

Last Updated: 1st June 2025

HEXATECH (“we,” “our,” or “us”) operates the website https://hexatech.biz. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and other applicable data protection laws.

1. Who We Are

HEXATECH is a digital technology company. Our website address is: https://hexatech.biz.

For data protection inquiries, please contact us at:
Email: info@hexatech.biz
Postal Address: Str. Agim Ramadani, Hy. C3, Nr. 2, 10000 Prishtina, Republic of Kosova

2. What Personal Data We Collect

We collect the following types of personal data:

• Contact Data – Name, email address, phone number (if provided via forms or registration).
• Account Information – Username, password, and profile details (for registered users).
• Comments – Information entered in comment forms, along with IP address and browser user agent.
• Technical Data – IP address, browser type, device information, operating system, and cookie data.
• Media Uploads – Any images or files uploaded by users, which may contain metadata.

3. How and Why We Use Your Data

We process your data for the following purposes and on the following legal bases:

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, save preferences, and understand how our site is used.

You may manage or withdraw your cookie preferences at any time through your browser settings or our cookie banner.

For more details, please see our Cookie Policy (link to separate Cookie Policy if applicable).

5. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content behaves as if the visitor had visited the third-party website directly.

These websites may collect data, use cookies, and track interactions. We are not responsible for the privacy practices of third-party services. We recommend reviewing their privacy policies individually.

6. Who We Share Your Data With

We do not sell or rent your personal data. We may share your information with:

• Service providers (e.g., website hosting, analytics, spam detection)

• Legal authorities, if required by law

• Gravatar, when a hash of your email is sent to retrieve profile images (if enabled)

7. How Long We Retain Your Data

• Comments: Indefinitely, including metadata, to support threaded discussions.

• User accounts: As long as the account remains active.

• Cookies: Duration depends on cookie type (session vs. persistent).

• Contact inquiries: Up to 12 months after resolution.

You may request deletion at any time (see Section 9).

8. International Data Transfers

If your personal data is transferred outside the EEA, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses (SCCs)

• Data processing agreements with third parties

9. Your Rights Under GDPR

You have the following rights:

• Access – Request a copy of your personal data.
• Rectification – Correct inaccurate or incomplete data.
• Erasure – Request deletion of your data (“right to be forgotten”).
• Restriction – Limit how we use your data.
• Portability – Request your data in a portable format.
• Objection – Object to processing based on our legitimate interests.
• Withdraw Consent – At any time, for processing based on consent.

To exercise your rights, contact us at: info@hextech.biz 

We may request verification of identity before processing your request.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption, firewalls, and access controls. However, no system is 100% secure, and we cannot guarantee absolute security.

11. Automated Decision-Making

We do not engage in automated decision-making or profiling that has legal or similarly significant effects on individuals.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

We recommend reviewing this page periodically to stay informed.

13. Contact Us

For questions, requests, or complaints related to this Privacy Policy or your personal data, please contact:

HEXATECH
Email: info@hexatech.biz
Postal Address: str. Agim Ramadani, Hy. C3, nr. 2, 10000 Prishtina, Republic of Kosova

If you are in the European Economic Area (EEA) and are unsatisfied with our response, you have the right to lodge a complaint with your local Data Protection Authority (DPA).